Terms & Conditions

1. Introduction

Welcome to Lukkiu Leather. By accessing or purchasing from our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Products

All products are crafted from genuine leather and shearling materials.
Due to natural variations, slight differences in color, texture, or finish may occur.
We make every effort to display products accurately, but we cannot guarantee exact color representation on all screens.

3. Orders and Payment

Orders are processed upon receipt of full payment through secure payment gateways.
Once an order is confirmed, it cannot be modified or canceled if already shipped.
We reserve the right to refuse or cancel orders if fraudulent activity is suspected.

4. Shipping and Delivery

We ship within 1–2 business days after payment confirmation.
Delivery times may vary depending on location and shipping method.
We are not responsible for delays caused by postal services or customs inspections.

5. Returns and Refunds

Returns are accepted within 30 days of delivery if the product is unused, undamaged, and in original packaging.
To request a return, please contact us at lukkizara@gmail.com with your order number and reason for return.
Refunds will be issued to the original payment method after the returned item is inspected.
We do not accept returns for customized or final sale items.

6. Damaged or Incorrect Items

If you receive a defective or wrong product, notify us within 48 hours with photos, and we will arrange a replacement or full refund.

7. Care and Use

Proper leather care is required to maintain product quality.
We are not liable for damage caused by misuse, improper storage, or unauthorized cleaning methods.

8. Intellectual Property

All content, images, and trademarks on this Website are the property of Lukkiu Leather and may not be used without permission.

9. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use or inability to use our products.
Our total liability shall not exceed the purchase price of the product.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the Website indicates acceptance of the revised Terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact:
lukkizara@gmail.com
📞 3855074221